FAQs

FAQs

QR code.
Losing your keys is a thing of the past. When you check in online you will receive an email with your QR code. It will help you to open your room and kitchen, and for breakfast and parking services if you have decided to enjoy them. You can use the QR as a passbook, screenshot, from the mail, print it… whatever you prefer. If you want, we can print it for you, so don’t worry about running out of battery.

I’m going with friends and we want to be in the same room.
Welcome to Bastard! If you want to make sure you share the room with your friends and/or family you can book a full room. We have for all tastes: 6, 4 and 3 people. We’ll also include towels for you.

Is there room to store the backpack/suitcase in the rooms?
You can keep your things and enjoy Madrid light luggage. All the beds have a very generously sized drawer unit that you can lock with your padlock. Remember to bring one.

What are the dimensions of the pedestals?
Room 6: 6 drawers of 67x67x21 cm.
Room 4: 2 drawers 67x67x21 cm, 1 drawer unit 57x67x21 cm, 1 drawer unit 48x67x21 cm.
Family 3: 1 chest of drawers 57x67x21 cm and 1 chest of drawers 67x57x21 cm.
Familiar 4: 2 drawers of 67x67x21 cm and 1 drawer unit of 80x67x21 cm.

What do you mean private bathroom?
Oh, really? All our rooms have private shower, washbasin and WC. Without having to go out in the hallway. For some things it’s better to be intimate.

I don’t have space in my backpack for the towel
Don’t worry, we’ll rent you one for only 2 €. Also, it’s always a good idea to leave a space in your luggage in case you end up with an infatuation for that life-size porcelain bullfighter.

In which rooms are towels provided?
You will have your towel included as long as you book a complete room (Bunk, Family or Double). If you only book a bed you have the option to rent it for 2 €.

Is there a kitchen?
We have a kitchen area that you can enter with the QR code of your room. It has refrigerators, microwave oven, water kettle….. The hat and apron are already your business. The kitchen is open from 08:00 to 23:00.

Pet friendly?
We love pets, but for the moment they can’t sleep with you in Bastardo.

Can I keep food in the refrigerators?
Of course, but remember that if you leave something in the refrigerators you have to label your things with name and check-out date.

Can I eat and drink my things in the common areas?
Yes, you can do it in the kitchen or in your private room if you have chosen that option. The common areas on the ground floor and the terrace are reserved for you to enjoy the products of our bar and restaurant. Everything in its place.

Can I hang the clothes?
We have a dryer you can use in the laundry room. The image of clothes hanging on the façades may be endearing, but Madrid law expressly forbids it.

Can you get in and out at any time?
Of course. Of course. Fortunately, the days when your parents used to set a time for you are long gone. There will always be someone working to help you. Enjoy your trip with total freedom.

What if I arrive before check-in time?
It’s all right. It’s all right. Dive in and explore the city. If your bed/room is not ready yet, you can leave your things with us until check-in time.

Can I do a late check-out?
The late check-out is available for an extra fee as long as we have availability.
However, you can always leave your things with us until you have to leave. We’re here to make your life easier.

How I get to Bastardo?
We are in Madrid city center. Nearest tube stations are Tribunal at 2 minutes with lines 1 and 10; and Alonso Martines at 5 minutes with lines 4 and 5.

All type of transport its possible:

A) From Madrid airport
1) Tube
Take Line 8 from the airport to Nuevos Ministerios, change line to Line 10 until Tribunal. Journey
time: 30 minutes.

2) Taxi
Madrid have a fix rate of 30€ for trips airport-city center-airport. Can take from 35 minutes to up to 65
minutes in peak hours.

B) From Atocha
We love trains! And we have direct tube line to the main spanish train station.
Line 1 to Tribunal station, only 6 stops and 11 minutes.

Accessibility.
We have two accessible rooms with two beds each; in each room, one of the beds is suitable for people with reduced mobility. Fully accessible bathroom. Everyone is welcome.

I’m driving, what do I do?
If you’re one of those who likes to make your trip a road movie, Bastardo is on your route. You can leave your car in the centre of Madrid for 29€ per night. Book in advance, places are limited.

I want to know more about Bastardo.
Sing In to our newsletter. We will tell you everything!

Events-work shops are free? How I can sing in?
We have free and charge ones, but always with a
You have all details at the event page.

For who are the events of Bastardo?
For those who sleep with us and for those who live in Madrid, you will be always welcome!

I have something to share, can I do so in Bastardo?
YES! Tell us what and how. Our space its open to share things and open to the public.
Send us your ideas to hola@bastardohostel.com we will look to it with passion.

Can I rent your space for private events?
Yes, its possible to do your private event in Bastardo. Send us your plans to hola@bastardohostel.com

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