Reception

In #BastardoMadrid we love to make you happy. That’s why in our hostel we will always be ready to help you.

It will be easy for you to recognize us, why? Because we dress like good bastards, our black and white uniform betrays us, yes, always fashionable, like our hostel.

#Ihatehotel

You know that conventions don’t go at all with us, so forget about finding a reception like you’re used to, our reception is on a table. Yes, as we tell you. In a wooden table and those that are shared, because that’s how we are in #BastardoMadrid, the more together the better.

As soon as you enter, on the left hand side you will find our table with our receptionists ready to help you to locate you in our hotel in Madrid. They will help you with the first steps in our hostel, the delivery of ”keys” and the countless things to do in Madrid and in our hostel.

It is part of the “Reception in mobility” concept. Do you know why? Because the entire reception team can move around the hostel. As we have tablets, the receptionists can take you to any corner, sofa, chair… of the hostel to check in. It is our great differentiating point with respect to any hotel and hostel in Madrid and around the world.

Forma parte del concepto “Recepción en movilidad”. ¿Sabes por qué? Porque todo el equipo de la recepción puede moverse por todo el hostel. Al tener las tabletas, los recepcionistas te pueden llevar a cualquier rincón, sofá, silla… del hostel para hacer el check in. Es nuestro gran punto diferenciador respecto a cualquier hotel y hostel de Madrid y de todo el mundo.

hostel-madrid-centro

Next to our reception you will find our always appetizing bar and our spectacular restaurant ‘El Limbo’. You will also find our elevators ready to take you to know all the secrets that are hidden in Bastardo.

We already know that every person, and above all, every trip is a world, so in Bastardo you will always find someone in reception ready to help you. Forget about having to spend hours and hours waiting, or to arrive and not even know where you are.

You know that we are here to make your stay easy, that life is difficult enough. So you know, if you are looking for something more than a bed & breakfast located between Malasaña and Chueca this is the place for you.

You know that if you have any questions you can always ask us by calling (+34) 682 519 535 or (+34) 918 193 798 or writing to hola@bastardohostel.com, we will be happy to assist you.

What are you waiting for to come to Bastardo? We wait for you at the right point where things happen between Malasaña and Chueca.

Come in without knocking! You know that we will be delighted to receive you.

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